Delivery times of special production products vary according to the production time. The delivery information and shippin period of such products are specified on the product pages.
In case of a mishap caused by us, you will be notified based on your membership information. That's why complete and correct information is important. Delivery is not done on weekends and national holidays.
All of the products you choose will be delivered to you by the contracted cargo companies with the guarantee of Zeno Group Optic.
The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the date when the product will be in stock.
zenogrupoptik.com is an online shopping site. It allows multiple users to shop at the same time. Rarely, it is possible for the consumer to buy the same product and the product is out of stock in this case;
If the product you have paid for is out of stock, there is a waiting period of at least 4 (Four) days and at most 30 (thirty) days. If the product cannot be given to the consumer between these dates, the payment made is returned to him.
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